This book makes a strong case for taking advantage of the best of two
disciplines - health care and operational systems engineering (a
combination of science and mathematics to describe, analyze, plan,
design, and integrate systems with complex interactions among people,
processes, materials, equipment, and facilities) - to improve the
efficiency and quality of health care delivery, as well as health care
outcomes.
Those most interested in pursuing this approach include
leaders in the U.S. Department of Defense (DOD) and Department of
Veterans Affairs, who are committed to finding ways of improving the
quality of care for military personnel, veterans, and their families.
Intrigued by the possibilities, DOD decided to sponsor a series of
workshops to explore the potential of operational systems engineering
principals and tools for military health care, beginning with the
diagnosis and care of traumatic brain injury (TBI), one of the most
prevalent, difficult and challenging injuries suffered by warriors in
Iraq and Afghanistan.
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